Summary
Overview
Work History
Education
Skills
Timeline
Generic

Milani McGowan

Akron

Summary

I have experience in patient access and healthcare systems navigation. Effectively managing insurance verification and adapting to the dynamic of the healthcare environment to ensure optimal patient care and satisfaction.

Overview

6
6
years of professional experience

Work History

Patient Access Representative

Akron General Medical Center
2023.11 - Current
  • Facilitated patient check-in and registration processes, ensuring accuracy and efficiency.
  • Managed insurance verification and pre-authorization requirements for various providers.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.

Style Team Member

Target
2022.10 - 2023.10
  • Collaborated with team to execute seasonal merchandise presentations, enhancing visual appeal and customer engagement.
  • Assisted in maintaining organization of sales floor, ensuring optimal product placement and availability for shoppers.
  • Engaged with customers to provide personalized styling advice, improving overall shopping experience and satisfaction.

Stock Assistant

Walmart
2020.06 - 2021.11
  • Organized merchandise displays to enhance customer accessibility and visual appeal.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Trained new staff on efficient stocking procedures and company policies.

Education

Associate of Applied Science - Surgical Technologist

Stark State College
Akron, OH
2028

High School Diploma -

Ellet High School
Akron, OH
05.2022

Skills

  • Customer service
  • Insurance verification
  • HIPAA compliance
  • Patient registration
  • Multitasking and organization
  • Phone and email etiquette
  • Healthcare systems navigation
  • Team collaboration

Timeline

Patient Access Representative

Akron General Medical Center
2023.11 - Current

Style Team Member

Target
2022.10 - 2023.10

Stock Assistant

Walmart
2020.06 - 2021.11

Associate of Applied Science - Surgical Technologist

Stark State College

High School Diploma -

Ellet High School

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