Milani McCormack

As a Hostess, I:

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience. As well as, answered customer questions about hours, seating, and menu information.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.

As a Server, I:

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality while maintaining a clean and orderly dining area for an enjoyable guest experience.
• Served food and beverages promptly with focused attention to customer needs, enhancing customer satisfaction.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

As a Hostess, I:

• Answered customer questions about hours, seating, and menu information.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Seated patrons based on guest preferences and seating availability.

As a Server, I:

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.

As a Basketball Camp Counselor, I:

• Worked with children of varying age, interest, skill, and developmental levels, teaching them the game of basketball.
• Collaborated with other camp counselors to design fun and enriching learning activities for campers and supported campers in realizing their full potential through guidance and encouragement. i

As a Clinical Partner, I:

• Improved patient satisfaction by providing compassionate care during daily activities such as bathing, dressing, and feeding.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
• Contributed to effective team communication by participating in daily hand-off reports, department meetings, and shift changes.

As a Brand Ambassador, my role was to:

• Ensure accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
• Boost sales through effective collaboration with store staff to promote products in high-traffic areas.
• Show an understanding of the customer's personal style and preferences when offering product advice.

As a Sales Associate, I:

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.