Milcah Getachew
Houston,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. With various knowledge in fields such as customer service, management, and health care. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Adult Caregiver
Beehive Homes Assisted Living-Memory Care
Rowlett , TXTX
05.2023 - 01.2024
- Monitored client's vital signs such as blood pressure and pulse rate.
- Transported clients to medical appointments or other destinations when needed.
- Provided personal care and support to adults with physical disabilities in a residential setting.
- Organized activities such as arts and crafts, music therapy, exercise classes, educational programs, field trips, and leisure activities.
Front Desk Receptionist
Hilton Garden Inn Hotel
Rockwall , TX
10.2022 - 03.2023
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handled cash transactions accurately, balancing the register at the end of each shift.
Assistant Manager
Ulta Beauty
Garland , TX
07.2021 - 09.2022
- Resolved conflicts between team members in an effective manner.
- Managed customer service inquiries and complaints in a timely manner.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Served as a liaison between staff members and senior management personnel.
Education
Associate of Arts - Health Communications
University of Houston
Houston, TX12-2025
Associate of Arts - Health Administration
Collin College
Wylie05-2023
Skills
- Data Collection
- Account updating
- Administrative Support
- Researching
- Data Entry
- Call Management
- Scheduling
- Clinical skills
- Healthcare Education
Timeline
Adult Caregiver
Beehive Homes Assisted Living-Memory Care
05.2023 - 01.2024
Front Desk Receptionist
Hilton Garden Inn Hotel
10.2022 - 03.2023
Assistant Manager
Ulta Beauty
07.2021 - 09.2022
Associate of Arts - Health Communications
University of Houston
Associate of Arts - Health Administration
Collin College
Similar Profiles
Ayomikun OyekoyaAyomikun Oyekoya
Customer Service Representative at Mayberry Gardens Assisted Living And Memory Care HomesCustomer Service Representative at Mayberry Gardens Assisted Living And Memory Care Homes
Phoebe ThompsonPhoebe Thompson
Activity Assistant at Mayberry Gardens Assisted Living and Memory Care HomesActivity Assistant at Mayberry Gardens Assisted Living and Memory Care Homes
Briana FaafiaBriana Faafia
Personal Shopper Assistant at Beehive Homes Assisted LivingPersonal Shopper Assistant at Beehive Homes Assisted Living