Mildred Miranda
Holbrook,NY
Summary
Results-oriented professional with 24+ years of experience and a proven knowledge of customer communications. Aiming to leverage my skills to successfully fill the Manager role at your company.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operations Manager
Marshalls
03.2014 - Current
- Analyzed financial data and forecasted trends to improve profitability
- Developed company budgets and performed audits to meet long-term financial goals
- Met with directors and stakeholders to discuss company needs and goals
- Maintained professional working relationships and promoted open lines of communication with staff
- Developed talented team, participating in hiring, coaching and performance management processes
- Adhered to corporate standards and regulations, encouraging safe and efficient operations
- Tracked company inventories and ordered new products to replenish equipment levels
- Strategized with leadership to stay ahead of changing customer needs and labor planning concerns
- Provided employees with guidance in handling difficult problems or in resolving escalated complaints or disputes
- Established and implemented departmental policies, goals, objectives and procedures in conjunction with board members, organization officials and staff members
- Prepared staff work schedules and assigned specific duties
- Organized and guided activities such as sales promotions requiring coordination with other department managers
- Planned store layouts or designed displays
- Managed movement of goods into and out of production facilities to ensure efficiency, effectiveness and sustainability of operations
Retail Store Manager
Marshalls
06.2006 - Current
- Building Strong Sales
- Building Talent
- Customer Loyalty
- Hiring
Education
Associate in Arts (A.A.) - Business
MONROE COLLEGE
Bronx, NY04.1989
Skills
- Bilingual
- Computer Technology
- Merchandising
References
References available upon request
Accomplishments
Received one of the highest prestigious in the company of the Presidents club within one year of management role
Certification
Training Store certificate for two years
Languages
English, Spanish
Full Professional
Timeline
Operations Manager
Marshalls
03.2014 - Current
Retail Store Manager
Marshalls
06.2006 - Current
Associate in Arts (A.A.) - Business
MONROE COLLEGE
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