Milena Cortes Mejia

• Create an inviting and welcoming environment that inspires customers to explore and enjoy their shopping experience.
• Consistently achieve sales targets and data capture goals by demonstrating a passion for retail and a strong understanding of the brand’s products, identity, and market positioning.
• Accurately process all sales transactions with exceptional attention to detail and a commitment to customer satisfaction.
• Adhere to stock control procedures to maintain product availability, minimize losses, and ensure a seamless shopping experience.

• Leverage product knowledge to assist with sales and styling, including offering fit advice.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Maintained records related to sales for store management.
• Process, organize, and prepare inventory.
• Processed transactions using a point-of-sale system.

• Assisted customers with purchases, item location, and reward program enrollment
• Supervised the sales floor in absence of management
• Operated the POS system and processed sales and returns
• Monitored floor stock and assisted with restocking

• Maintained and organized physical and electronic records in compliance with firm standards.
• Responded to staff inquiries and ensured timely retrieval of legal documents.
• Coordinated file audits, archiving, and destruction procedures with precision.
• Logged and tracked file activities, ensuring accessibility and security protocols were followed.

• Provided clerical support to legal teams including file preparation and document tracking.
• Created spreadsheets to monitor case statuses and maintained over 300 storage boxes.
• Managed file requests, coordinated document retrievals, and handled confidential data securely.
• Prepared documents for court proceedings and coordinated transfer of materials between departments.