Milena Rodriguez
Miami,FL
Summary
Healthcare professional with experience in patient coordination, medical records, scheduling, and administrative support. Strong communication and organization skills with a passion for providing quality care and working with children and families.
Overview
2027
2027
years of professional experience
Work History
Intake Coordinator
Ameri-Care Professional Service
Miami, Florida
2023 - Current
- Coordinate patient care, staff scheduling, and caregiver assignments.
- Manage insurance authorizations and follow up on patient services.
- Communicate with physicians to obtain orders and required documentation.
- Assist patients, families, and caregivers with scheduling and service needs.
- Manage HR applications, onboarding and employee documentation.
Medical Records Coordinaror
Cano Health Corporate
Medley, Florida
2022 - 2023
- Update patient charts in ClinicalWorks (eCW)
- Receiving incoming requests, including opening mail and calls and retrieving facsimile inquiries, depending on the needs of the patient.
- Downloading all faxes, assigning them to the correct staff and patients, and obtaining and ordering consultation notes and orders.
Dental Receptionist
Westland Mall Dental
Hialeah, Florida
2020 - 2021
- Answering all incoming calls and emails, redirecting them to the appropriate place, or keeping messages.
- Scheduling appointments.
- Handling patient billing concerns.
- Assisted with administrative tasks such as data entry, record-keeping, and filling.
Education
Bachelor of Science - Biology
Florida International University
Miami, FL01-2026
Registered Behavior Technician (RBT) -
Butterfly Community Services Corp.
01-2026
Associate of Science -
Miami Dade College
Miami, FL01-2022
High School Diploma -
Hialeah Gardens High School
Miami, FL01-2020
Skills
- Patient care & Coordination
- Pediatric Care
- Communication & Interpersonal Skills
- Medical Records Management
- Scheduling & Staff Coordination
- HR & Employee Onboarding
- Team Collaboration
- Compliance Management
- Multitasking Abilities
- Bilingual: English & Spanish
Timeline
Intake Coordinator
Ameri-Care Professional Service
2023 - Current
Medical Records Coordinaror
Cano Health Corporate
2022 - 2023
Dental Receptionist
Westland Mall Dental
2020 - 2021
Bachelor of Science - Biology
Florida International University
Registered Behavior Technician (RBT) -
Butterfly Community Services Corp.
Associate of Science -
Miami Dade College
High School Diploma -
Hialeah Gardens High School