Miles Cable
Granbury,TX
Summary
Proven leader with extensive experience at Sonic, adept in staff supervision and customer relations. Excelled in enhancing customer satisfaction and financial accuracy, showcasing strong money handling and team motivation skills. Achieved significant improvements in operational efficiency and staff development, ensuring a positive and productive work environment.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Sonic
02.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Crew Leader
Sonic
12.2022 - 02.2024
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Carhop
Sonic
08.2022 - 12.2022
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Education
Nurse Anesthetist
Texas State University
San Marcos, TX05.2028
High School Diploma -
Granbury High School
Granbury, TX05.2024
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Marketing knowledge
- Recruiting and interviewing
- Policy Enforcement
Timeline
Assistant Manager
Sonic
02.2024 - Current
Crew Leader
Sonic
12.2022 - 02.2024
Carhop
Sonic
08.2022 - 12.2022
Nurse Anesthetist
Texas State University
High School Diploma -
Granbury High School