Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Miles Chesser

Brown Deer

Summary

Dynamic Assistant Manager at Goody Gourmets with a proven track record in enhancing customer satisfaction and fostering team development. Skilled in conflict resolution and retail operations, I excelled in mentoring staff and generating repeat business through exceptional service. Committed to creating a positive environment that drives performance and quality.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Goody Gourmets
06.2019 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.

Education

Brown Deer High School
Brown Deer, WI
06-2020

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Staff training and development
  • Conflict resolution
  • Retail operations
  • Product and service sales
  • Customer service and satisfaction

Interests

  • Enjoy participating in [activity] for overall physical and mental well-being
  • Watching Movies and TV Shows
  • Auto Repair/Restoration

Timeline

Assistant Manager

Goody Gourmets
06.2019 - Current

Brown Deer High School

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