Miles Garcia
Analyst
Georgetown,TX
Summary
Sales Operations Analyst with a track record of improving reporting accuracy, cutting costs, and building data systems that support executive decisions. Experienced in consolidating tools, standardizing KPIs across multiple operating companies, and creating dashboards that highlight trends and performance gaps. Strong background in CRM administration, workflow improvement, and analytics for sales and operations teams. Experienced in using AI tools to improve reporting speed, support data cleaning, and streamline documentation.
Overview
10
10
years of professional experience
Work History
Inside Sales Operations Analyst
Renovo Home Partners
Austin, TX
01.2025 - 10.2025
- Identified and terminated seven redundant vendor contracts, saving $350K per year.
Built a unified data dictionary used across seven operating companies, improving
reporting consistency and clarifying KPIs for leadership. - Designed Power BI dashboards that exposed trends in Set, Issue, Demo, and Sold
performance, week over week. - Delivered weekly deep-dive reports to executive leadership, tracking performance,
and outlining corrective actions. - Improved data accuracy and workflow speed across Inside Sales, Customer Service,
and Field Ops. - Used AI tools to automate parts of weekly reporting, cutting manual prep time, and
reducing errors.
Inside Sales Operations Analyst
SunPower Corporation
Austin, TX
01.2023 - 11.2024
- Analyzed sales operations data to find inefficiencies and recommend automation
paths. - Built KPI dashboards used by managers to review appointment rates, cancellation
trends, and sales performance. - Improved reporting accuracy by restructuring data models and cleaning CRM inputs.
Worked with cross-functional teams to roll out new tools, and improve visibility across
the sales funnel. - Used AI tools to compare historic appointment trends and surface cancellation
patterns for leadership.
Senior Solar Advisor
SunPower Corporation
10.2021 - 01.2023
- Managed VIP customer accounts and guided clients through the solar consultation
process. - Hit and exceeded monthly performance goals through consistent follow-up and
data-driven lead handling. - Partnered with operations and design teams to streamline handoffs, and reduce
delays.
Solutions Specialist
ICU Medical
Austin, TX
10.2015 - 10.2021
- Managed sales orders, reviewed account risks, and supported contract-related
documentation. - Improved request turnaround times through better queue management and
communication with internal teams.
Education
Associate Degree - Computer Science
Texas A&M International University
Laredo, Texas05.2015
Skills
- Power BI
- SQL
- Data modeling
- KPI development
- Dashboard automation
- Sales funnel metrics
- Lead routing
- Lead scoring
- CRM optimization
- Workflow improvement
- Process mapping
- Forecasting
- Trend analysis
- AI-assisted reporting
- Cross-team communication
Awards
Three time winner of the Spotlight award at SunPower Corporation
References
References available upon request.
Timeline
Inside Sales Operations Analyst
Renovo Home Partners
01.2025 - 10.2025
Inside Sales Operations Analyst
SunPower Corporation
01.2023 - 11.2024
Senior Solar Advisor
SunPower Corporation
10.2021 - 01.2023
Solutions Specialist
ICU Medical
10.2015 - 10.2021
Associate Degree - Computer Science
Texas A&M International University