Miles Fears
Route Service Representative
Southaven,MS
Summary
Service-oriented driver with 25 years of experience delivering uniforms and supplies to customers. Intelligent, fast learner quickly memorizes delivery areas, finds destinations and explains latest product information. Excellent time management skills to deliver and retrieve products on schedule.
Overview
25
25
years of professional experience
Work History
Route Service Representative
Paramount Uniform / Unifirst
Memphis, TN
05.1993 - 06.2018
- Enhanced customer satisfaction by providing timely and efficient route service deliveries.
- Increased company revenue by upselling additional products and services to clients during visits.
- Maintained strong relationships with customers through effective communication and problem-solving skills.
- Ensured accurate invoicing and billing for all clients, streamlining the payment process.
- Managed inventory of products on delivery trucks, ensuring proper stock levels for client needs.
- Provided exceptional customer service, resolving issues promptly to maintain positive client relationships.
- Monitored vehicle maintenance schedules, ensuring timely repairs and inspections to minimize downtime.
- Generated valuable feedback from customers regarding their preferences or concerns while servicing their accounts.
- Adhered strictly to compliance standards set forth by both the company as well as industry regulators.
- Participated actively in team meetings aimed at identifying areas of improvement, brainstorming solutions and sharing best practices.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Completed daily pre- and post-trip vehicle inspections.
- Developed strong customer base through efficient and reliable service.
- Operated delivery vehicles safely and efficiently.
Education
Emergency Medical Technician - Emergency Medical Technology
Southwest Tenn. Community College
Memphis, TN05.1992
Skills
Excellent Communication Skills
High Customer Retention
Rapid Training Assimilation
Outstanding Work Ethic
Excellent Safe Driving Skills
- Customer Deliveries
- Valid Driver's License
- Customer Care
- Safe Vehicle Operations
- Sales Goals
- Route Deliveries
- Inspection Checklists
- Hand Trucks
Accomplishments
Numerous Sales Awards
High Customer Retention For 25 Years
Outstanding Managerial Reviews
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
A positive attitude is the key to success.
Miles Fears
Timeline
Route Service Representative
Paramount Uniform / Unifirst
05.1993 - 06.2018
Emergency Medical Technician - Emergency Medical Technology
Southwest Tenn. Community College