Summary
Overview
Work History
Education
Skills
Certification
music creation
Additional Information
Timeline
SalesAssociate

Miles Hay

Lansing,MI

Summary

I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am someone who wants to learn more than the average person to help make the job easier and fun and am someone who will work my hardest any task that is handed to me.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

Old Navy
Lansing, MI
05.2022 - 08.2022
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained records related to sales, returns and inventory availability.
  • Recommended accessories and complementary purchases to boost revenue.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Solved customer challenges by offering relevant products and services.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

Food Service Worker

Eastern Eateries
Ypsilanti, MI
10.2021 - 04.2022
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Learned other teammates' work tasks to train as backup.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Plated hot meals and salads in aesthetically pleasing arrangements.

Education

Bachelor of Science - Fashion Merchandising

Eastern Michigan University
Ypsilanti, MI
05.2025

High School Diploma -

East Lansing High School
East Lansing, MI
06.2021

Skills

  • Policy and Procedure Adherence
  • Customer Needs Assessment
  • Dispute Mediation
  • Verbal and Written Communication
  • Sales Expertise
  • Cash Handling

Certification

  • Online Advertising certificate

music creation

I make music digitally in my spare time.

Additional Information

I have watched and played sports all my life and have a lot of knowledge in that field.

Timeline

Sales Associate

Old Navy
05.2022 - 08.2022

Food Service Worker

Eastern Eateries
10.2021 - 04.2022

Bachelor of Science - Fashion Merchandising

Eastern Michigan University

High School Diploma -

East Lansing High School

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Miles Hay