Summary
Overview
Work History
Education
Skills
References
Timeline
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Miles Kesser

Portland,OR

Summary

Computer Science student nearing graduation with a strong background in software development and team collaboration. Seeking a challenging software engineering role where I can leverage both my technical and problem-solving abilities while contributing effectively as a team member and an independent contributor to build impactful solutions.

Overview

7
7
years of professional experience

Work History

Internet Sales Associate

McConnell CDJR & Chevrolet
Healdsburg, CA
12.2018 - 04.2020
  • Served as the first point of contact for new and repeat customers.
  • Analyzed customer needs in accordance with customer expectations.
  • Communicated effectively with customers and associates to develop ongoing, personalized customer relationships, enhancing future sales.
  • Created promotional marketing strategies to stimulate sales growth.
  • Facilitated the writing of sales orders and processed necessary paperwork in accordance with dealership policies.
  • Assisted in mentoring new sales representatives.
  • Negotiated pricing and financing options.
  • Focused on customer satisfaction and establishing a loyal clientele.

Automotive Sales Representative

Hansel Auto Group
Santa Rosa, CA
12.2017 - 11.2018
  • Cold-called qualified sales prospects to generate appointments.
  • Performed office tasks such as making copies, handling phone calls, sending faxes, managing email, and conducting mail correspondence.
  • Established strong, ongoing relationships with customers.
  • Provided professional customer service to buyers, co-workers, vendors, local auto auctions, and DMV personnel.
  • Upheld excellent customer service standards to ensure quality customer satisfaction before, during, and after a sale.

Sales Associate

Nordstrom
Santa Rosa, CA
08.2016 - 06.2017
  • Greeted customers in a warm, professional manner.
  • Set and exceeded sales goals while continuously boosting team morale.
  • Provided honest and confident feedback to customers regarding their purchases.
  • Maintained knowledge of current sales and promotions, and kept customers informed.
  • Completed all cleaning, restocking, and organizing in my own and other departments.

Host & Chef

Sandy's
Santa Rosa, CA
10.2013 - 07.2016
  • Trained new employees on the entire workflow process, both front of house and back.
  • Maintained serving standards and followed all regulations while performing in a fast-paced setting.
  • Adapted to different computer systems and programs from handwritten entries.
  • Made a constant effort to become familiar with regular customers, and how to meet their needs, to ensure a pleasant dining experience.

Server

Bohemian Grove
Monte Rio, CA
06.2015 - 08.2015
  • Greeted, seated, and tended to the needs of customers.
  • Anticipated and fulfilled customers' needs.
  • Successfully multitasked while remaining professional and courteous in a fast-paced environment.
  • Frequently assisted colleagues during rush periods to promote teamwork.

Education

Bachelor of Science - Computer Science

Oregon State University
Corvallis, OR
03-2025

Skills

  • Python
  • Java / JavaScript
  • C / C
  • HTML
  • Version control systems (Git)
  • Technical writing
  • DBMS (MariaDB, MongoDB)
  • Full-stack web development
  • Mobile app development
  • Technical aptitude
  • Debugging
  • Agile methodologies

References

References available upon request.

Timeline

Internet Sales Associate

McConnell CDJR & Chevrolet
12.2018 - 04.2020

Automotive Sales Representative

Hansel Auto Group
12.2017 - 11.2018

Sales Associate

Nordstrom
08.2016 - 06.2017

Server

Bohemian Grove
06.2015 - 08.2015

Host & Chef

Sandy's
10.2013 - 07.2016

Bachelor of Science - Computer Science

Oregon State University

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