Miles Langer
Kansas City,MO
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Service Manager
Chipotle Grill
04.2021 - Current
- Responsible for ensuring company facilities are properly maintained and in working order.
- Responsible for daily cash deposits and safe balance accuracy.
- Responsible for accurate count of store inventory
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Ensured employee needs were being met and work was being done in a timely and efficient manner.
Holiday Clerk Assistant
GameStop
12.2021 - 01.2022
- Improved customer satisfaction by providing efficient and friendly service during the holiday season.
- Assisted in maintaining a well-organized store environment for better customer experience.
- Enhanced sales performance with effective product promotion and upselling techniques.
- Collaborated with team members to streamline daily operations and ensure smooth workflow.
- Ensured accurate count of product inventory
Education
High School Diploma -
Park Hill South High School
Riverside, MO2022
Skills
- Staff Management
- Decision Making
- Customer Service
- Computer Skills
- Workforce Management
- Task Delegation
- Team Leadership
- Time Management
- Staff Training and Development
Certification
ServeSafe Certification
Languages
English
Native or Bilingual
Affiliations
- KC Youth Volunteer Corps Volunteer
- Coaches assistant for First Tee of Greater Kansas City
Timeline
Holiday Clerk Assistant
GameStop
12.2021 - 01.2022
Lead Service Manager
Chipotle Grill
04.2021 - Current
High School Diploma -
Park Hill South High School
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