Miles Lathan
Lancaster,SC
Summary
Hardworking Automotive Technician with years of experience in the field, looking for a fresh start in the electrical trade. With the goal of learning the trade properly, forming good habits and learning correct procedures from the beginning. I am a person that prides myself on my quality of work, accountability and diligence and I feel that will be an asset to your company. I look forward to applying to the apprenticeship program that your company offers along with exploring the many different avenues of vertical mobility that your company offers in the years to come.
Overview
8
8
years of professional experience
Work History
Technician
Rock Hill Nissan
04.2021 - Current
- Performed troubleshooting and diagnosis on vehicles of all makes
- Maintained quality assurance and customer satisfaction objectives.
- Applied critical thinking and research to address complex issues.
- Maintained compliance with regulatory standards and safety requirements.
- Organized work to meet demanding production goals.
- Tested components and systems to evaluate performance and identify concerns.
- Diagnosed and repaired problems with electrical and mechanical systems.
Automotive Lube Technician
NTB-National Tire & Battery
01.2021 - 04.2021
- Kept shop areas neat, clean, and free of safety hazards.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Suggested additional services to customers in order to meet upsell goals.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Attended in-house training courses and webinars to learn about vehicle electrical system, brakes and diagnostic and repair techniques.
- Conducted vehicle inspections and recorded results in database to comply with North Carolina vehicle inspection requirements.
Manager
Chick-fil-A
04.2016 - 12.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Hired, fired and issued disciplinary action
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
Education
Associate of Applied Science - Automotive Technology
York Technical College
Rock Hill, SC12.2021
Skills
- Time Management
- Quality Assurance
- Work Planning and Prioritization
- Diagnostic Skills
- Mechanical Aptitude
- NEC Codes Understanding
Timeline
Technician
Rock Hill Nissan
04.2021 - Current
Automotive Lube Technician
NTB-National Tire & Battery
01.2021 - 04.2021
Manager
Chick-fil-A
04.2016 - 12.2020
Associate of Applied Science - Automotive Technology
York Technical College
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