Miles Ramsey
Turner Ace Hardware
Atlantic Beach,FL
1
Certification
5
years of professional experience
Work History
Assistant Manager
5 Years- Supervised daily operations to ensure exceptional customer service and store presentation.
- Trained and mentored team members, fostering a collaborative and efficient work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Education
Associate of Science - Fire Science
- 3.52 GPA
- Dean's List-All Semesters
- First Responders Scholarship
High School Diploma
- 4.18 GPA
Skills
Customer service
Team leadership
Decision-making
First aid certified
Fire safety
Firefighting activities
Emergency medical treatment
Firefighting
Leadership and supervision
Certification
- Firefighter Certificate of Compliance
- Basic Life Support-American Heart Association
- Emergency Medical Technician-National Registry-State Certified-
Timeline
Assistant Manager
Turner Ace Hardware
08.2021 - CurrentRead More
Florida State College At Jacksonville
Associate of Science from Fire Science
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Duncan U Fletcher High School
High School Diploma
Read More