Miley Perkins
Niles,MI
Summary
Proven leader at Martins Supermarkets, adept in complaint resolution and cash management, enhancing customer satisfaction and team efficiency. Expert in fostering positive customer relationships, with a knack for critical thinking and decision-making, significantly contributing to a respectful and trust-filled work environment. Demonstrates a commitment to excellence and a results-driven approach, ensuring optimal service delivery. High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity.
Overview
4
4
years of professional experience
Work History
Cashier Supervisor
Martins Supermarkets
Granger, IN
04.2024 - Current
- Maintained a safe/ environment, ensuring that all employees adhered to company policies and regulations at all times
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns
- Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust
Customer Service Representative
Martins Supermarkets
Granger, Indiana
05.2023 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Cashier
Martins Supermarkets
Granger, Indiana
03.2020 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Penn High School
06.2022
Skills
- Complaint Resolution
- Cash Register Maintenance
- Customer Service
- Cash Handling and Management
- Time Tracking
- Decision-Making
- Critical Thinking
- Workflow Coordination
Timeline
Cashier Supervisor
Martins Supermarkets
04.2024 - Current
Customer Service Representative
Martins Supermarkets
05.2023 - Current
Cashier
Martins Supermarkets
03.2020 - Current
High School Diploma -
Penn High School