Mili Gonzalez De Gil
Orlando,FL
Summary
Self-driven Sales Professional with a history of making and exceeding personal goals. Strong foundation in the sales process from the top down. Exceptional management and communication skills. Fast learner with the ability to reciprocate information to a team. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Director of Sales
Westgate River Ranch
03.2021 - 01.2022
- Established goals top-down from marketing to the sales floor, and gifting
- Interviewed candidates to ensure suitability for position after training
- Directed daily operations in the resort from cleaning, catering, and top-down sales process.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
General Manager
Westgate Las Vegas Resort & Casino
01.2017 - 03.2021
- Enabled management to identify and accomplish macro goals of the floor
- Mentored managers on how to govern, train, and motivate team members
- Facilitated daily operations of the floor and adapted to changes accordingly.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Assisted in recruiting, hiring and training of team members.
Sales Manager
Westgate Flamingo Bay Resort
03.2012 - 01.2017
- Motivated a team of Sales Professionals to meet personal sales goals
- Negotiated with clients to identify products that met their needs and budgets
- Conducted trainings to ensure compliance and improve sales techniques of the team.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Sales Professional
Westgate Lakes Resort & Spa
05.2005 - 03.2012
- Interviewed client to identify the product that best addressed their needs
- Compiled data to ensure eligibility of the purchaser
- Coached client on proper utilization of the product whilst addressing inquiries.
- Guided sales prospects on resort property tours and followed up with targeted sales presentations.
- Developed top-tier negotiating skills and turned customer objections into sales opportunities.
Sales Manager
Mystic Dunes Resort By Hilton
05.2022 - 06.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
Centro Educativo Santo Cura De Ars
Dominican Republic 08.1989
Skills
- Sales Team Training
- Solution Selling
- Sales Operation
- Sales Planning
- Product Knowledge
- Coaching and Mentoring
Education Skills
Florida Real Estate License, 2005, Current, Nevada Real Estate License, 2009, Current, Centro Educacional Santo Cura de Ars, 1988, English, Spanish
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your most unhappy customers are your greatest source of learning.
Bill Gates
Timeline
Sales Manager
Mystic Dunes Resort By Hilton
05.2022 - 06.2023
Director of Sales
Westgate River Ranch
03.2021 - 01.2022
General Manager
Westgate Las Vegas Resort & Casino
01.2017 - 03.2021
Sales Manager
Westgate Flamingo Bay Resort
03.2012 - 01.2017
Sales Professional
Westgate Lakes Resort & Spa
05.2005 - 03.2012
Centro Educativo Santo Cura De Ars
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