Milian Mccauley
Edison,NJ
Summary
Dynamic business owner with a proven track record at LittlemisscupcakeLLC, excelling in customer service and trends analysis. Skilled in business planning and human resources management, I successfully promoted brand identity and resolved complex issues. A dedicated team player, I consistently delivered high-quality results while fostering a positive work environment.
Overview
6
6
years of professional experience
Work History
Business Owner
LittlemisscupcakeLLC
06.2020 - Current
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Promoted business via social media to generate leads and maximize brand identity.
- Conducted performance evaluations and provided constructive feedback to employees.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Advertised products and services online, social media, and through traditional campaigns to target ideal consumers.
Baker
Crumbl
08.2023 - 07.2025
- Complied with health and safety codes to protect staff and customers.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Trained and supervised new employees on bakery operations and procedures.
- Produced consistently high-quality baked goods for customers.
Volunteer
Plainfield City Hall
11.2023 - 12.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Represented the organization positively and professionally while providing the community with much-needed services.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Associate of Arts - Psychology Premedical
Hampton University
Hampton, VA05-2028
High School Diploma -
John P Stevens High School
Edison, NJ06-2024
Skills
- Business planning
- Baking
- Customer service
- Time management
- Food safety and sanitation
- Team player
- Multitasking and organization
- Verbal and written communication
Accomplishments
- Awarded CPR certificate in June 2024.
Timeline
Volunteer
Plainfield City Hall
11.2023 - 12.2023
Baker
Crumbl
08.2023 - 07.2025
Business Owner
LittlemisscupcakeLLC
06.2020 - Current
Associate of Arts - Psychology Premedical
Hampton University
High School Diploma -
John P Stevens High School