Miliana Dominguez
Midland,TX
Summary
I am a self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
A High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Operations Manager
Bootbarn
Midland, Texas
05.2025 - Current
- Managed and updated companies using vouchers to maintain optimal accuracy while filing all information
- Money management with registers and pay ins that are accurate.
- Trained new employees in every aspect of the store and provided their access to keys or accounts to access their scheduling or apps the company uses
- Able to handle calls professionally with any customer wether there is an issue or they have any questions or concerns about product or business
- Clear communication skills to other stores, customer service, HR, corporate, or employees for customer satisfaction
- Sending professional forms to corporate concerning any issues with the store or follow up emails
- Able to make special orders for companies while assisting in any questions
- Maintained an organized workspace
- Managed daily operations to ensure efficient store performance.
- Coordinated inventory management and restocking processes for optimal product availability.
- Trained staff on customer service standards and operational procedures.
Education
M.D. - Business Administration And Management
University of Texas Permian Basin
Odessa, Tx 03.2026 - current
Business Administration And Management
Midland College
Midland, TX 06.2024 - 12.2025
Skills
- Customer service
- Project management
- Advanced training in Excel, PowerPoints, and word
- Employee training
- Financial management
- Problem resolution
- Data analysis
- Inventory management
- Communication skills
- Team collaboration
- Operations management
- Performance reporting
- Customer relationship management
- Employee motivation
- Business development understanding
- Sales presentations
- Goal setting
- Microsoft office suite expert
Timeline
M.D. - Business Administration And Management
University of Texas Permian Basin
03.2026 - current
Operations Manager
Bootbarn
05.2025 - Current
Business Administration And Management
Midland College
06.2024 - 12.2025