Milirah Baril
Orlando,FL
Summary
Dynamic Outpatient Coordinator with a proven track record in managing patient schedules, streamlining administrative processes, and delivering exceptional care. Recognized for strong leadership in coordinating multidisciplinary teams to enhance patient satisfaction and achieve healthcare objectives. Expertise in designing efficient workflow systems and fostering positive patient relationships consistently leads to improved operational efficiency and elevated service standards. Committed to driving excellence in healthcare delivery through innovative solutions and a patient-centered approach.
Overview
7
7
years of professional experience
Work History
OUTPATIENT COORDINATOR
Medix
Philadelphia, PA
09.2024 - 07.2025
- Coordinated with healthcare providers to verify patient insurance coverage and obtain necessary pre-authorizations for treatments.
- Reviewed demographic, clinical and insurance information before sending to referred specialists.
- Scheduled patient queries over phone and email to maintain positive patient-provider relationships.
- Collaborated with medical staff to identify and implement scheduling process improvements.
- Implemented policies and regulations for different types of appointments and procedures.
- Interpreted and explained test results and scheduled follow-up requirements.
- Prepared diagnostic and treatment reports for other practitioners.
- Scheduled labs, work or x-rays for patients based on physician orders.
- Utilized diagnosis and procedure codes for insurance companies.
PATIENT ACCESS REPRESENTATIVE
UF Health Hospital
Jacksonville, FL
04.2022 - 07.2024
- Explained various admission forms and policies, acquiring signatures for consent.
- Participated in training sessions to stay updated on healthcare policies and registration software.
- Processed insurance verifications and authorizations to ensure coverage of services.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Utilized hospital systems to update patient records, ensuring accuracy and completeness.
- Resolved escalated customer complaints in a timely manner while maintaining professional standards of conduct.
LOSS MITIGATION SPECIALIST I
Select Portfolio Servicing
Jacksonville, FL
01.2019 - 03.2022
- Contacted borrowers to assess reasons for default, individual intents and options for resolving issues.
- Assisted in resolving customer inquiries regarding loan modifications and foreclosure prevention options.
- Reviewed and evaluated borrower income, expenses, assets, liabilities, credit history and other pertinent documentation.
- Reviewed foreclosure alternatives such as short sales or deeds in lieu of foreclosure.
- Maintained accurate records of all activities related to loan modifications including communication with customers, lenders, attorneys.
- Monitored delinquency trends on assigned portfolio of loans while maintaining current knowledge of investor guidelines and government regulations.
- Prepared and sent out reinstatement and payoff quotes.
- Collaborated with external vendors such as title companies, appraisers, real estate brokers and agents when necessary.
- Verified income of borrower and gathered credit information.
- Acted as an advocate for distressed homeowners by providing them resources available from local housing agencies or non-profit organizations.
Education
Diploma - Nursing Assistant
Henderson Community College
Morganfield, KY2013
Skills
- Loss prevention management
- Patient care coordination
- HIPAA compliance
- Office administration
- Medical terminology proficiency
- Healthcare consulting
- Analytical skills
- Effective communication
- Multitasking capacity
- Utilization management
Timeline
OUTPATIENT COORDINATOR
Medix
09.2024 - 07.2025
PATIENT ACCESS REPRESENTATIVE
UF Health Hospital
04.2022 - 07.2024
LOSS MITIGATION SPECIALIST I
Select Portfolio Servicing
01.2019 - 03.2022
Diploma - Nursing Assistant
Henderson Community College