Millard Jordan
Avondale,AZ
Summary
Dedicated and adaptable professional with a passion for creativity, innovation, continuous learning and growth. Adept at collaborating with diverse teams, thrives in dynamic environments where collective efforts drive success. Has a keen eye for detail, ensures high-quality work, and takes pride in contributing to organizational excellence.
Overview
10
10
years of professional experience
Work History
Sales Associate/Customer Service
Best Buy
05.2019 - Current
- As a sales advisor at Best Buy you're responsible for finding the perfect solutions unique to the customers' needs as well as going above and beyond to show them how technology can not only solve their problems but create solutions that they did not think possible
- You act as a conduit into the world of technology for clients/customers so that the youas well as theyare able to improve quality of life
- Being a customer service representative as well, I also provide alternate solutions and resources to help guide clients/customers to a better solution; de-escalating tense situations, explaining policies as well as finding mutual, preferably, favorable solutions for customers so that they do not leave frustrated but happy to have given Best Buy their consideration.
Hotliner
Freddie's Frozen Custard
05.2018 - 04.2019
- I help provide guests with great tasting meals while also providing excellent customer service
- This position requires great communication skills and teamwork, both of which I do my best to excel in, in order to give a more than satisfactory impression upon the customers that walk in.
Sandwich Artist/Cashier
Subway
06.2014 - 08.2017
- Provided excellent customer service, crafted sandwiches, cleaned and closed/opened the store.
Education
Bachelor's - Digital Media Video Game Design
Savannah College of Art and Design
Savannah, GA05.2019
Associate - Fine Arts
Spartanburg Methodist College
Spartanburg, SC05.2016
Skills
- Great Communication/Teamwork
- Unreal Engine
- Google Docs
- Computer graphics
- Public speaking (5 years)
- Software troubleshooting
- Computer science
- Excellent Written and Verbal Communication
- Problem-solving skills
- Teamwork and Collaboration
Accomplishments
- Awarded “Employee of the Month” in 2019.
Assessments
- Typing, Proficient, 04/01/22, Transcribing text
- Social media, Proficient, 04/01/22, Knowledge of popular social media platforms, features, and functions
- Attention to detail, Proficient, 04/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information
- Customer focus & orientation, Proficient, 04/01/22, Responding to customer situations with sensitivity
Timeline
Sales Associate/Customer Service
Best Buy
05.2019 - Current
Hotliner
Freddie's Frozen Custard
05.2018 - 04.2019
Sandwich Artist/Cashier
Subway
06.2014 - 08.2017
Bachelor's - Digital Media Video Game Design
Savannah College of Art and Design
Associate - Fine Arts
Spartanburg Methodist College
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