Summary
Overview
Work History
Education
Skills
Timeline
Generic

Millie Gjelvik

St Louis,MO

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

35
35
years of professional experience

Work History

Customer Service Sales Clerk

Ditto Family Resale
11.2019 - 03.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Applications Consultant

Zobrio
11.2000 - 02.2005
  • Led comprehensive implementation of accounting software, overseeing all crucial phases.
  • Authored comprehensive reports documenting findings and recommendations.
  • Created educational resources and delivered client training.
  • Completed projects successfully by adhering to strict budgets and deadlines through efficient task management.
  • Enhanced software by implementing corrections and modifications.
  • Provided post-launch support resolving any potential issues and maintaining high levels of customer satisfaction.
  • Served as a subject matter expert on various client projects, contributing valuable insights and recommendations for application improvements.

Senior Project Analyst

Premcor Refining Group, Inc.
04.1999 - 11.2000
  • Directed multiple business projects by documenting current systems and creating new processes.
  • Earned a reputation for consistently meeting deadlines under pressure through strong time management skills and effective delegation techniques.
  • Drove continuous improvement efforts by analyzing past performance data and identifying areas for enhanced efficiency or effectiveness.
  • Enhanced team collaboration with cross-functional departments to ensure alignment of project goals and objectives.

Risk Management Trading Analyst

Premcor Refining Group, Inc.
12.1997 - 04.1999
  • Studied risk trading activities focusing on NYMEX price changes, providing an analytical summary to management.
  • Processed margin calls to discover cost-effective risk mitigation methods.
  • Enhanced procedural efficiency.
  • Managed relationships with brokers and other industry stakeholders, maintaining open communication channels for efficient issue resolution.

Derivatives Trading Analyst

Koch Industries, Inc.
03.1996 - 08.1997
  • Analyze domestic derivative trading activity including swaps, options, and NYMEX trades.
  • Collaborated with cross-functional teams to enhance trading models, resulting in improved forecasting accuracy.
  • Conducted analysis of cash and NYMEX trading strategies to enhance trade profitability.

Senior Accounting Assistant

Koch Industries, Inc.
02.1993 - 03.1996
  • Developed custom financial reports to meet specific requests from senior management using advanced Excel functions.
  • Streamlined accounts payable processes for enhanced efficiency and timely vendor payments.
  • Compiled severance tax documentation.
  • Made journal entries.

Shift Supervisor

First Page, Inc.
03.1987 - 01.1994
  • Supervised 24 hour call center monitoring incoming calls making sure proper procedures were conducted on all calls.
  • Resolved client concerns efficiently.
  • Scheduled daily work operations for team members.
  • Facilitated employee education on systems conversion processes.

Accounting Assistant

Koch Industries, Inc.
07.1989 - 02.1993
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
  • Expedited invoice processing with effective communication between internal departments and external vendors.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.

Education

BBA - Accounting And Marketing

Wichita State University
Wichita, KS
05-1995

Skills

  • Understanding of accounting systems
  • Typing speed
  • Active learning
  • CRM software
  • Problem-solving
  • Data entry

Timeline

Customer Service Sales Clerk

Ditto Family Resale
11.2019 - 03.2022

Applications Consultant

Zobrio
11.2000 - 02.2005

Senior Project Analyst

Premcor Refining Group, Inc.
04.1999 - 11.2000

Risk Management Trading Analyst

Premcor Refining Group, Inc.
12.1997 - 04.1999

Derivatives Trading Analyst

Koch Industries, Inc.
03.1996 - 08.1997

Senior Accounting Assistant

Koch Industries, Inc.
02.1993 - 03.1996

Accounting Assistant

Koch Industries, Inc.
07.1989 - 02.1993

Shift Supervisor

First Page, Inc.
03.1987 - 01.1994

BBA - Accounting And Marketing

Wichita State University
Millie Gjelvik