Millie Ruby
Westbrook,Me
Summary
Dynamic and results-oriented Receptionist with a proven track record at Pine Point Animal Hospital, enhancing office efficiency and client satisfaction through exceptional organization and time management skills. Expert in office administration and customer relations, significantly improved appointment scheduling system, directly contributing to a noticeable increase in client satisfaction.
Overview
1
1
year of professional experience
Work History
Receptionist
Pine Point Animal Hospital
Scarborough, ME
03.2018 - 01.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Cultivated positive relationships with clients through a professional demeanor and excellent interpersonal skills.
Education
Undergrad - Clinical Child Psychology
Humboldt State University
Arcata, CAHigh School Diploma -
Holden High School
Orinda, CA06.2015
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Office administration
- Customer and client relations
- Data inputting
- Scheduling appointments
Timeline
Receptionist
Pine Point Animal Hospital
03.2018 - 01.2019
Undergrad - Clinical Child Psychology
Humboldt State University
High School Diploma -
Holden High School