Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Million Adere

Bloomington,MN

Summary

Dynamic Supervisor with a proven track record at Prospect, enhancing team productivity by over 20% through effective staff management and innovative workflow strategies. Excelled in customer service and decision-making, fostering a safe and productive environment. Skilled in employee motivation and conflict resolution, ensuring high levels of team cohesion and performance.

Overview

7
7
years of professional experience

Work History

Supervisor

Prospect
10.2018 - 07.2024
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Cashier

HMSHost
02.2017 - 03.2018
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

GED -

Kokobe Tsibah
Addis Ababa

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Decision-making
  • Attention to detail
  • Staff discipline
  • Team building
  • Processes and procedures
  • Employee motivation

Accomplishments

  • Employee of the month awarded 2019 on February and May

Languages

English
Native or Bilingual
Amharic
Native or Bilingual

Timeline

Supervisor

Prospect
10.2018 - 07.2024

Cashier

HMSHost
02.2017 - 03.2018

GED -

Kokobe Tsibah
Million Adere