Milton Kalmanowitz
Fair Lawn,NJ
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Store Manager
West Marine
08.2019 - Current
- Led 1.5 million dollar volume store to number 1 position in company scorecard metrics based on all 200+ locations.
- Led team in achieving sales targets through strategic inventory management and customer engagement initiatives.
- Analyzed sales data to identify trends, adjusting merchandising strategies for improved performance.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Assistant Store Manager
West Marine
07.2018 - 08.2019
- Supervised daily store operations, ensuring adherence to company standards and policies.
- Managed pro database of over 80 pro customers and 200 registered members.
- Trained and developed staff, fostering a collaborative team environment.
- Managed inventory levels, optimizing stock replenishment processes for efficiency.
- Implemented visual merchandising strategies to enhance product presentation and customer engagement.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Education
MBA - Business Administration
Champlain College
Burlington, VTBachelor of Arts - Sociology
University of Hartford
West Hartford, CTSkills
- Operations management
- Customer relations
- Training and mentoring
- Recruitment and hiring
- POS systems
- Advertising and marketing
- Retail inventory management
Timeline
Store Manager
West Marine
08.2019 - Current
Assistant Store Manager
West Marine
07.2018 - 08.2019
Bachelor of Arts - Sociology
University of Hartford
MBA - Business Administration
Champlain College