Milton Kubota

Fulfilling customers needs, quickly, accurately and respectfully.

• Resolved concerns with products or services to help with retention and drive sales.
• Followed up on outstanding issues to complete resolutions and maintain customer satisfaction.
• Contributed to continuous improvement team-wide by collecting data on calls and giving managers knowledgeable feedback.
• Coordinated timely solutions to guests' issues by coordinating proactively with operations team.

• Managed day-to-day business operations.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Founded and managed Automotive Paint Touch-up business, growing revenue to $100K in first year.
• Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
• Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

-President and Vice President are both elected positions, voted on by general membership in an open election.

-Oversaw the day to day operation of 350+ on campus volunteers.

-Determined the year to year operating budget of the organization

-Organized the three major fundraising events(Walk-a-thon, School Carnival(Spring Fling),Movie Nights.)

-Worked closely with my team to assure the organization operated on a balanced budget.

-Two years I lead DCSCO the PTO carried over a budget surplus.

-Organized and coordinated teams of volunteers through training, as needed

-Organized the volunteers to support the teachers, on campus, volunteer needs.

-Raised and allocated funding needed to support the teachers, when funding requests were not met by the School District.