Dynamic Trainer with a proven track record at ADUSA, excelling in new hire training and course planning. Expert in creative problem solving and public speaking, I have successfully mentored associates, enhancing productivity and compliance. My strategic approach to training has led to significant improvements in team performance and skill development.
Work History
Line Leader
3 Years 1 Month
House of Raeford Wallace | 09.2013 - 10.2016
Delivered onboarding and skills training for associates across store and distribution workflows.
Reinforced safety procedures, sanitation standards, and compliance expectations during daily training sessions.
Prepared training materials, job aids, and SOP references to support consistent learning.
Observed associate performance and provided coaching to improve accuracy and task execution.
Partnered with supervisors to identify skill gaps and schedule targeted refresher training.
Tracked training completion and maintained records for required certifications and assignments.
Demonstrated equipment operation, process steps, and best practices for new team members.
Supported cross-functional training to improve flexibility, coverage, and workflow continuity.
Mentored new hires, resulting in stronger staff development and increased productivity.
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Coached employees on best practices, providing constructive feedback to support their professional growth.
Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Trainer
8 Years 11 Months
ADUSA | 10.2017 - 09.2026
Delivered onboarding and skills training for associates across store and distribution workflows.
Reinforced safety procedures, sanitation standards, and compliance expectations during daily training sessions.
Prepared training materials, job aids, and SOP references to support consistent learning.
Observed associate performance and provided coaching to improve accuracy and task execution.
Partnered with supervisors to identify skill gaps and schedule targeted refresher training.
Tracked training completion and maintained records for required certifications and assignments.
Demonstrated equipment operation, process steps, and best practices for new team members.
Supported cross-functional training to improve flexibility, coverage, and workflow continuity.
Mentored new hires, resulting in stronger staff development and increased productivity.
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Coached employees on best practices, providing constructive feedback to support their professional growth.
Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Education
High School Diploma
71st Senior High | Fayetteville NC
Skills
New hire training
Planning and coordination
Public speaking
Creative problem solving
Train-the-trainer
Group and individual instruction
Course planning
Additional Information
I am very knowledgeable of various types of power equipment and brands, crown reach trucks/Forklifts Pallet jacks of the end rider, center rider, and Quick Pick variety, along with Raymond end riders walkies, and reach truck/forklift.