I am a self-motivated, resourceful and reliable 25-year-old student from Serbia trying hone my skills and mainly learn new ones. I am interested in companies with similar goals as mine and will work hard to accomplish them
I am currently employed at MariGold Communications, where I deal with receiving calls from clients and drivers from Ohio and Florida. in which I learned various skills. A few of the key elements that i have acquired are:
I have been in a family business which involves photography where I learned excellent communication skills and flexibility during my work time. With a short time of 4 years the skilled I learned in this type of environment are mostly:
Call routing
Escalation management
Task prioritization
De-escalation techniques
Service orientation
Stress tolerance
Route coordination
Problem-solving
Decision-making
Self motivation
Critical thinking
Shift menagment