Oscar Fuentes
MURRIETA,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
Work History
Customer Service/Dispatcher
Mar Vista Transport
04.2006 - 03.2024
- Consistently met deadlines under pressure while maintaining attention to detail in a fast-paced environment.
- Collaborated with team members to develop standard operating procedures for efficient dispatch operations.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Scheduled deliveries and pickups according to customer needs.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Assisted in resolving customer complaints and grievances.
- Communicated with customers to provide delivery updates and resolution.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Managed customer accounts and invoicing.
- Monitored flow of paperwork and directed information to appropriate departments.
- Monitored and tracked dispatch communication systems.
Education
Leuzinger High School
Lawndale, CA06.1988
Skills
- Call Routing
- Customer Service
- Prioritizing calls
- Dispatch Recordkeeping
- Schedule Coordination
- Repair Scheduling
- Materials Ordering
Languages
Spanish
Timeline
Customer Service/Dispatcher
Mar Vista Transport
04.2006 - 03.2024
Leuzinger High School
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