Mim Chaity
Queens Village,NY
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
10
10
years of professional experience
Work History
Server
OTG
06.2019 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
HMS Host
06.2014 - 06.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Stamford University
Bangladesh12.2013
Skills
- Completed 4 years of Law School from Bangladesh
- Guest Engagement
- Cash Handling
- Exceptional customer service
- Strong Work Ethic
- Hospitality service expertise
- Safe Food Handling
- High-volume dining
- Point of sale operation
- Order Management
- Table setting knowledge
Languages
Bengali
Native or Bilingual
Hindi
Professional Working
English
Full Professional
Timeline
Server
OTG
06.2019 - 09.2024
Server
HMS Host
06.2014 - 06.2019
Stamford University
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