‘Miami’ Jess Rusco
Hermitage,TN
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services. Talented and skilled multitasker comfortable juggling competing priorities. Talented trainer and mentor with over 10 years of related experience. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bartender/Trainer Coordinator
Cold Beer Entertainment Group
Nashville, TN
01.2021 - Current
- Developed and conducted comprehensive training plans for new bartenders, emphasizing customer service, product knowledge, and responsible alcohol service.
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Bartender/Trainer Coordinator
TC Restaurant Group
Nashville, TN
10.2015 - 03.2021
- Greeted customers, provided excellent customer service and cultivated positive and memorable customer experiences
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Developed new cocktail recipes and Menus based on seasonal changes.
- Developed and conducted comprehensive training plans for new bartenders, emphasizing customer service, product knowledge, and responsible alcohol service.
General Manager
Coyote Ugly Saloon
Nashville, TN
07.2010 - 10.2015
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Created a positive work environment by developing team building activities that encouraged collaboration among staff.
Education
Bachelor of Arts - Dance
New World School Of The Arts
Miami, FL05-2010
Skills
- Mentoring abilities
- Employee Coaching
- Recipe creation
- Staff Scheduling
- Supplier Relations
- Menu development
- Organizational Skills
- Teamwork and Collaboration
- Self Motivation
- Professionalism
Certification
- ABC Licensed and up to date
References
References available upon request.
Timeline
Bartender/Trainer Coordinator
Cold Beer Entertainment Group
01.2021 - Current
Bartender/Trainer Coordinator
TC Restaurant Group
10.2015 - 03.2021
General Manager
Coyote Ugly Saloon
07.2010 - 10.2015
Bachelor of Arts - Dance
New World School Of The Arts
- ABC Licensed and up to date
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