Mims Iyana
Houston,TX
Summary
Compassionate and dedicated professional with experience at DePelchin, skilled in enhancing self-esteem and wellness in children and teens. Proven ability to document progress meticulously and develop strong relationships, while maintaining professional boundaries. Proficient in daily living activities and social skills development, ensuring quality care and support for individuals in need.
Overview
13
13
years of professional experience
Work History
Direct Care Staff
DePelchin
Houston, TX
09.2022 - 06.2025
- Provided compassionate care to children and teens, promoting self-esteem and wellness.
- Documented patient progress through meticulous record-keeping for effective care plan evaluation.
- Assisted individuals with daily living needs to enhance overall quality of life.
Patient Access Representative
Retina Eye Consultants
Houston, TX
01.2020 - 08.2022
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
Childcare Teacher
StayNPlay Daycare
Houston, TX
06.2017 - 11.2019
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Mentored new teachers, sharing best practices and providing guidance on effective classroom management techniques.
Parcel Sorter
Fedex
Houston, TX
10.2012 - 04.2017
- Minimized package damage by handling fragile items with care during sorting process.
- Collaborated with team members to ensure seamless handoffs of sorted parcels.
- Assisted in training new employees on sorting techniques to enhance efficiency.
Education
Certificate - Phlebotomy
Elaine M Institute
Houston, TXHigh School Diploma -
Westfield High School
Houston, TXSkills
- Social skills
- Daily living activities
- Professional boundaries
- Social skills development
- Child supervision
Timeline
Direct Care Staff
DePelchin
09.2022 - 06.2025
Patient Access Representative
Retina Eye Consultants
01.2020 - 08.2022
Childcare Teacher
StayNPlay Daycare
06.2017 - 11.2019
Parcel Sorter
Fedex
10.2012 - 04.2017
Certificate - Phlebotomy
Elaine M Institute
High School Diploma -
Westfield High School