Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Floor Captain - Supervisor
HMSHost
Nashville, TN
11.2019 - Current
Developed and trained associates to provide exceptional guest service. Guest service scores were consistently above 95%.
Delivered COS below target through systematic ordering, receiving and strict adherence to operational recipes.
Consistently delivered exceptional ratings on food safety as evidenced by two perfect 100% health inspections and greater than 95% on NSF audits.
Led the entire company in Revenue per Guest by ensuring our team was thoroughly trained and by providing daily updates to individual and team financial results.
Warehouse Manager
Transfare, Inc.
Nashville, TN
02.2014 - 11.2019
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Supervisor
Service Management Systems Inc.
Nashville, TN
03.2014 - 09.2018
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Evaluated employee performance and coached and trained to improve weak areas.