Mina Prins
Williston,ND
Summary
Dynamic Inventory Specialist and Customer Service excellence. Many years of Retail, Food Service and Data Center customer service experience. Willing to learn new positions that will utilize my work experience.
Overview
19
19
years of professional experience
Work History
Inventory Specialist
Burlington Coat Factory Distribution Center
09.2021 - 04.2025
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Sorted and delivered materials to different work areas and staff.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Moved shipment materials to and from designated areas using lift and hand trucks.
Customer Service Representative
REI Recovery Services
02.2015 - 07.2019
- Responded to customer requests for products, services, and company information.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Managed timely and effective replacement of damaged or missing products.
- Cross-trained and provided backup support for organizational leadership.
- Identified and resolved discrepancies and errors in customer accounts.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
Manager
SUBWAY®Restaurants
03.2006 - 10.2013
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Improved safety procedures to create safe working conditions for workers.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Graphic Arts
Riverside City College
Riverside, CASkills
- Requisition management
- Teamwork and collaboration
- Records management
- MS office
- Discrepancy investigation
- Database management
- Attention to detail
- Customer service
- Audit processes
- Verbal and written communication
- Data management
Timeline
Inventory Specialist
Burlington Coat Factory Distribution Center
09.2021 - 04.2025
Customer Service Representative
REI Recovery Services
02.2015 - 07.2019
Manager
SUBWAY®Restaurants
03.2006 - 10.2013
Graphic Arts
Riverside City College