Mina Rofail
Gainesville,FL
Summary
Pharmacy professional prepared for roles requiring pharmaceutical expertise and customer care. Notable ability to support pharmacists in medication preparation and inventory management. Proven track record in team collaboration and adapting to dynamic workplace needs. Skilled in pharmaceutical calculations and patient communication.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Pharmacy Technician
Publix Pharmacy at Morton Plant Hospital
01.2023 - 07.2025
- Processed prescriptions, billing, and insurance claims
- Educated patients and supported inventory management
- Reconstitute medications such as Augmentin and cephalexin liquid
- Trained staff on new pharmacy systems, increasing overall operational efficiency.
- Collaborated with healthcare professionals to resolve medication-related issues effectively.
- Mentored new pharmacy technicians during their training period, fostering a supportive team atmosphere focused on delivering quality patient care.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Assist pharmacist in filling and ensuring accurate counts of controlled medications
- Mentored junior pharmacy technicians in medication preparation and inventory management.
Registered Pharmacy Technician
CVS Pharmacy
01.2020 - 01.2023
- Receive and confirm prescription orders with data entry
- Accurately scan, count, and dispense prescriptions
- Process billing with insurances
- Assist customers in the drive-through, pick-up, and drop-off
- Pre-register customers for their COVID-19 tests on EPIC software
- Accurately describe and/or demonstrate self-swab nasal tests through pharmacy drive-through
- Prepare and administer COVID-19, flu, and/or shingles vaccinations to patients
- Provided exceptional customer service, addressing concerns and answering questions about medications and treatment plans.
- Consistently met established productivity goals while maintaining strict adherence to quality standards for medication preparation and dispensing processes.
- Completed continuing education courses regularly, staying up-to-date on the latest pharmaceutical advancements and best practices in the field.
Cashier/Ice Cream Server
Carvel
05.2017 - 12.2019
- Managed cash drawer, ensuring compliance with cash handling policies.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Trained new staff on operational procedures and customer engagement techniques.
- Collaborated with team members to maintain cleanliness and organization of work areas.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
Education
M.D. - Pharmacy
University of Florida
Gainesville, FL05-2029
Bachelor's Degree -
University of South Florida
Tampa, FL12.2023
AA Degree - undefined
St. Petersburg College
Tarpon Springs, FL05.2022
Skills
- Insurance billing
- FDA and HIPAA compliance
- Problem-solving skills
- Answering customer questions
- Receiving incoming supplies
- Supply restocking
Certification
Registered Pharmacy Technician
Languages
English
Arabic
Interests
- Graphic Design
- Gardening
- Fashion and Style
- Playing Sports
- Strategy Games
- Swimming
- Camping
Timeline
Registered Pharmacy Technician
Publix Pharmacy at Morton Plant Hospital
01.2023 - 07.2025
Registered Pharmacy Technician
CVS Pharmacy
01.2020 - 01.2023
Cashier/Ice Cream Server
Carvel
05.2017 - 12.2019
AA Degree - undefined
St. Petersburg College
M.D. - Pharmacy
University of Florida
Bachelor's Degree -
University of South Florida