Mina White
Maple Valley,WA
Summary
Focused Executive Director with a background spent maintaining a community setting for residents with varying degrees of memory loss. A highly collaborative individual with skills in managing budgets, consistent communication with residents' family members and recruiting top talent. Offering premier quality service understanding and knowledge of federal and state regulations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
Aegis Living
03.2017 - Current
- Developed and implemented strategies to increase sales and profitability through marketing strategies.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Managed employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built family and resident satisfaction.
- Developed 14 day move in strategy used by Home Office to enhance WOW move in.
Store Manager
Toys "R" Us & Babies "R" Us
09.2009 - 03.2017
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Education
Montessori Teacher Certification - Montessori Teacher Education
Montessori Teacher Preparation
08.2006
Bachelor of Arts - Political Science, English, And Business
University of Washington
Seattle, WA06.1998
Skills
- Leadership
- Profit and Loss Accountability
- Performance Improvement
- Succession Planning
- Operations Management
- Budget Administration
- Networking Abilities
- Performance Evaluations
- Customer Experience
- Exceptional Interpersonal Communication
Certification
- HCA - Home Care Aide
- Certified Medication Technician, Aegis Living
- Washington State statutes and Administrative rules
- Montessori Teachers Certification
Timeline
General Manager
Aegis Living
03.2017 - Current
Store Manager
Toys "R" Us & Babies "R" Us
09.2009 - 03.2017
Montessori Teacher Certification - Montessori Teacher Education
Montessori Teacher Preparation
Bachelor of Arts - Political Science, English, And Business
University of Washington