Mindalisa Torres Santana
Providence,RI
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Self-motivated work ethic to perform effectively, creating a supportive atmosphere.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Arbor Associates Inc.
11.2023 - Current
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Medical Secretary
Rhode Island Hospital
10.2022 - Current
- Performed various administrative tasks by filing, copying and faxing documents.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
- Manage over 50 calls per day to offer office information, answer questions, and direct calls to staff.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
Cashier/Pharmacy Technician
Walgreens
12.2021 - 02.2022
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
Education
Bachelor's Degree -
University of Rhode Island
Kingston, RI06.2027
Associate Of Science - Radiography
Community College of Rhode Island
Lincoln, RI05.2026
Skills
- Patient Data Access Expertise
- Clinical Support
- Medical Language Proficiency
- Organizational Skills
- Collaborative Teamwork
- Highly Adaptable
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Direct Support Professional
Arbor Associates Inc.
11.2023 - Current
Medical Secretary
Rhode Island Hospital
10.2022 - Current
Cashier/Pharmacy Technician
Walgreens
12.2021 - 02.2022
Bachelor's Degree -
University of Rhode Island
Associate Of Science - Radiography
Community College of Rhode Island
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