Minden Howard
Greenwood,AR
Summary
Forward-thinking problem-solver that collaborates with clients and company personnel. Adept at setting long-term goals and following through with high-quality customer service and long-term relationships. Offering extensive knowledge of Products. Am able to multi-task to get the job done correctly while helping others.
Overview
11
11
years of professional experience
Work History
Product Expert TurboTax
Sykes
Ft. Smith, AR
01.2022 - 04.2022
- Reviewed products and updates for company quality standards compliance.
- Assessed competitors products and designs to compare projects.
- Collaborated with manufacturers, operations leaders and sales teammates to ascertain production details.
- Fleshed out product brand identities by identifying markets and specialized updates.
- Helped with online problem through phone and chat while working remotely.
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Preschool Assistant Teacher
CHRIST, KING SCHOOL
Fort Smith, AR
09.2020 - 06.2021
- In the preschool division
- Worked with children learning and playing
- Helped with developmental skills they need to start kindergarten
- Assisted in lesson planning and overseeing it on a day to day basis.
- Engaged and entertained children through recreational and educational activities.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Delivered clear, concise instructions to children to aid in each student's decision-making.
OFFICE
CRAWFORD COUNTY ASSESSOR
VAN BUREN, AR
10.2013 - 11.2019
- Answering and managing incoming and outgoing calls while recording accurate messages
- Opened and properly distributed incoming mail
- Assessed personal property for the county as well as handled business personal accounts
- Tactfully resolved issues brought to me by the public regarding property tax issues as I was trained to do
- Dealt with high stress situations professionally.
- Coached new hires on company processes while managing employees to achieve maximum production
Preschool Assistant Teacher
MISS LIVY'S PRESCHOOL
GREENWOOD, AR
08.2009 - 10.2013
- I taught a class for preschoolers and also made up the teaching layout on what to teach the children
- I handled the business portion of the preschool as well with the help of the owner
- I left this job for a better paying job.
- Improved operations through consistent hard work and dedication
Education
Some College (No Degree) - Nursing
UAFS
Fort Smith, ARNone
Greenwood High School
Greenwood, AR05.2005
Skills
- Product and Service Knowledge
- Customer Accounts Management
- Supplier Research
- Multi-phones
- Computer knowledge
- Basic Office Skills
- Filing and data archiving
- Sorting and labeling
- Project planning
- Mail handling
Timeline
Product Expert TurboTax
Sykes
01.2022 - 04.2022
Preschool Assistant Teacher
CHRIST, KING SCHOOL
09.2020 - 06.2021
OFFICE
CRAWFORD COUNTY ASSESSOR
10.2013 - 11.2019
Preschool Assistant Teacher
MISS LIVY'S PRESCHOOL
08.2009 - 10.2013
Some College (No Degree) - Nursing
UAFS
None
Greenwood High School
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