Accomplished Assistant Manager with experience consistently rising through ranks. Experienced in driving sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
11
11
years of professional experience
Work History
Specialty Fresh Associate
Amazon Fresh Fulfillment
Windcrest, TX
04.2021 - Current
Fulfill fresh orders timely and efficiently by accurately selecting items and packing them for customers satisfaction.
Unpack and stock merchandise at fast paced rate established by company guidelines.
Safely use pallet jacks, ladders and other warehouse equipment.
Compared and opened PO’s accurately. Reconcile any differences.
Complete grading by checking expiration dates, accurate counts and moldy product.
Break down pallets and inspect produce for freshness. Correctly and label produce for accurate pick.
Complete PO’s within SLA guidelines.
Assistant Store Manager
Academy Sports + Outdoors
Foley, AL
06.2009 - 11.2017
Responsible for the entirety of the store in the absence of store manager. Completed daily open and closing procedures. Ensured cash handling procedures were followed.
Hired and trained over 40+ team members and providing them with the skills and knowledge to be successful long term. Provided training, coaching for development, evaluation and termination.
Coordinated scheduling for 3 departments within hour allotment while providing coverage for task and business needs. Delegating corporate task provided by Playbook.
Increasing customer loyalty by providing excellent customer service and settling any customer complaints or issues.
Merchandising department to drive sales by placing high performing products accessible and in front of the customer. Leading team members on company driven resets for seasonal changes.
Followed and enforced company policies and procedures. Audit firearms sales in compliance with federal and state law, including completing ATF form, conducting background checks and signing off as final approver.
Store Team Lead
Academy Sports + Outdoors
Trussville, AL
08.2004 - 06.2006
Provide amazing customer service by assisting customers with their purchases and establishing their needs.
Lead projects for resets and ensured department was merchandised neatly for presentation and customer availability.
Assigned daily task for team members within the department.
Restocked department prior to customer arrival in a timely manner yet accurately for shopping ease.
Cash handling accuracy at register and at end of business.
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