Hardworking employee, enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Investigate and resolve Agent inquiries and complaints quickly. Process all hierarchy changes, commission level changes, product additions, Principal changes, Corp additions and removals, agent welcome letters, terminations, as well as resolving and completing any other ASQ related activity
Respond proactively and positively to rapid change
Deliver prompt service to prioritize customer needs
Exhibit high energy and professionalism when dealing with clients and staff
Self Employed
Ever & More Estate Sales & Liquidation
Montgomery, TX
08.2014 - 03.2016
Performed household / warehouse liquidations for individuals and small business. Profit based on contractually negotiated sales
Established customer base by creating relationships with Real Estate Brokerages, Probate Lawyers, Senior Care facilities, and auction houses
Inside Sales /Project Manager
Ohio Gratings
Houston, TX
06.2011 - 07.2014
Grating manufacture of carbon, aluminum, and special alloys
Serviced existing customer needs and established new customer contacts
Provided industrial quotes based on engineer drawings. Projects included large industrial facilities, such as chemical plants.
Responsibilities: provide quote, sale, and process orders through detailing and fabrication. Required some ability to read and interpret structural design drawings, knowledge of math, geometry, and trigonometry. Area of specialty; fabricated products
Realtor
Coldwell Banker
The Woodlands, TX
01.2008 - 06.2011
Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
Advised and informed prospective clients on current market activities and conditions.
Wrote contracts to outline sales and purchases of properties.
Compared recently sold area properties to determine competitive market prices.
Inside Sales /Project Manager
IKG Industries
Houston, TX
12.2005 - 08.2008
Grating manufacture of carbon, aluminum, and special alloys
Provided customer service for all internal and external customers by utilizing in-depth knowledge of company products
Project management of long term accounts, such as waste water facilities and government projects
Processed customer orders, changes, and take-offs. Required the ability to read and interpret structural design drawings, basic knowledge of math, geometry, and trigonometry. Area of specialty; fabricated products
Education
Interior Design
Penn Foster Career School
Scranton, PA
2010
Real Estate
Tomball Community College
Tomball, TX
2008
High School Diploma -
Klein Oak High School
Spring, TX
1988
Skills
Microsoft Office, Salesforce, VUE, Microsoft Dynamics CRM, Zipforms, ACT, Quickbooks, ToolkitCMA