Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mindy Brown

Johnston,IA

Summary

Seeking a long-term, full-time position to leverage my education and skills for professional fulfillment. Committed to contributing to a dynamic team and making a meaningful impact in a challenging work environment. Passionate about continuous learning and adapting to new technologies and industry trends. Dedicated to delivering high-quality results and exceeding expectations in all tasks undertaken.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Furniture Sales Team Member

Homemakers
06.2023 - Current
  • I provide customers with exceptional experiences
  • I use active listening skills to determine their needs and spend quality time with them, in order to best meet those needs
  • I am becoming an expert in product knowledge and passing that knowledge on, in the form of educating and guiding customers in their selections
  • I use my analytical skills to problem solve and offer alternative solutions to customers, if necessary
  • I use multiple channels of communication and software programs
  • I meet or exceed my monthly goals.

Cosmetology Educator

Summit Salon Academy
01.2021 - 04.2023
  • I supervised students and made decisions that were in the best interest of their education
  • I stayed productive and monitored students training during down time, prepared lesson plans and participated in extensive continuing education
  • I taught curriculum that met current standards, attended weekly meetings and ensured safety and sanitation practices
  • I maintained a professional image, coached a team of students in order for them to achieve monthly goals and assisted with special events
  • I helped with inventory, merchandising, retail sales and surpassing client expectations.

Online Admissions Representative

Ultimate Medical Academy
01.2020 - 01.2021
  • I successfully enrolled potential students and helped them gain rewarding careers in the medical field
  • I utilized an automated dialer, multiple software programs and various channels of communication to engage customers with a caring, highly responsive and professional demeanor
  • I also extensively followed up with students, in order to ensure that they accomplished set milestones within their programs.

Owner/Cosmetologist

Salon Zen
10.2010 - 11.2019
  • I established and grew my clientele by creating exceptional customer experiences
  • I analyzed, developed and executed digital, email, SMS and loyalty marketing campaigns
  • I successfully managed all daily business aspects including: accounting, advertising, B2C marketing, cosmetology services, inventory control, merchandising, retailing, sales and scheduling.

Education

Bachelors in Marketing with a minor in Public Relations -

Simpson College
05.2018

Cosmetology diploma, Iowa & Florida cosmetology licenses & Iowa cosmetology educator license -

Professional Cosmetology Institute
05.2006

AA in Liberal Arts -

DMACC
05.2004

Skills

  • Highly proficient with Microsoft Office, Excel & other software programs
  • Excellent interpersonal communicator & presenter
  • Able to successfully multi-task and work at a fast pace
  • Relationship building
  • Manage workload while prioritizing tasks independently and with a team
  • Self-direction, initiative, resourcefulness & follow-through
  • Extreme professionalism in manner, dress and conduct
  • Customer Service

Certification

  • Retail management: Merchandising, sales & customer service (Alison.com)
  • Introduction to merchandising (Alison.com)
  • Email marketing (Hubspot)
  • Ads video (Google)
  • Analytics for beginners (Google)
  • Advanced analytics (Google)
  • MUD makeup certified educator

Timeline

Furniture Sales Team Member

Homemakers
06.2023 - Current

Cosmetology Educator

Summit Salon Academy
01.2021 - 04.2023

Online Admissions Representative

Ultimate Medical Academy
01.2020 - 01.2021

Owner/Cosmetologist

Salon Zen
10.2010 - 11.2019

Bachelors in Marketing with a minor in Public Relations -

Simpson College

Cosmetology diploma, Iowa & Florida cosmetology licenses & Iowa cosmetology educator license -

Professional Cosmetology Institute

AA in Liberal Arts -

DMACC

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