Mindy Dantos
La Mirada,CA
Summary
Proven Medical Assistant with a track record of enhancing patient care at Anwar And Vaseema Arastu MD Inc. Skilled in EMR/EHR and known for exceptional customer service, and significantly improved appointment efficiency and patient satisfaction. Conscientious Healthcare professional offering over 8 years of experience in a fast-paced setting. Competent in organizing charts, preparing patient rooms, verifying insurance, answering multiple phone lines, and submitting referrals in a timely manner . Positive and upbeat with excellent communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure position and ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Anwar And Vaseema Arastu MD Inc
06.2016 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and policies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
No Degree -
American Career College, Anaheim CA
1200 North Magnolia Ave. Anaheim, CA 9280105.2016
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- EMR / EHR
- Reliable team player
- CPR
- Immunization Administration
- Insurance Verification
- Referral Coordinator
Timeline
Medical Assistant
Anwar And Vaseema Arastu MD Inc
06.2016 - Current
No Degree -
American Career College, Anaheim CA
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