Mindy Dejesus
Mount Joy,PA
Summary
Dynamic supervisor with a proven track record at Goodwill Keystone Area, excelling in staff management and customer service. Enhanced team productivity through effective training and mentoring, while resolving conflicts to foster a positive work environment. Committed to achieving goals and delivering exceptional results in fast-paced settings.
Overview
16
16
years of professional experience
Work History
Supervisor
Goodwill Keystone Area
04.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Production Worker
Nordstrom
11.2015 - 04.2018
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
CNA
Ephrata Community Hospital
04.2009 - 02.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Education
High School Diploma -
Donegal
Mount Joy, PA06-1998
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Strategic planning
- Inventory control
- Staff discipline
- Analytical thinking
Timeline
Supervisor
Goodwill Keystone Area
04.2019 - Current
Production Worker
Nordstrom
11.2015 - 04.2018
CNA
Ephrata Community Hospital
04.2009 - 02.2015
High School Diploma -
Donegal
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