Mindy Faust

• Functioned as main client liaison, guaranteeing timely communication and superior customer service.
• Developed and maintained long-lasting relationships with clients, business partners, and community stakeholders to drive engagement.
• Strengthened business development efforts by cultivating relationships that expanded the client portfolio.
• Created marketing strategies that facilitated business expansion and improved client retention.
• Organized promotional events and outreach initiatives to elevate brand recognition and engage communities.
• Collaborated with both internal teams and external partners to ensure effective project execution.
• Administered campaign documentation, reporting, and tracking to measure success for strategic planning.
• Designed presentations, marketing materials, and communications for clients alongside community partners.

• • Coordinated communication with athletes and parents regarding practices, competitions, fundraising activities, and program expectations.
  • Organized schedules, events, tryouts, competitions, and team activities for up to 20 student-athletes.
  • Planned and managed fundraising initiatives to support program goals and community involvement.
  • Maintained athlete records, eligibility requirements, and program documentation.
  • Collaborated with school administrators, families, and community partners to ensure successful program operations.
  • Promoted a positive, team-focused environment while supporting athlete development and engagement.
  • Ensured compliance with KHSAA rules, regulations, and safety standards.
  • Managed multiple priorities while maintaining strong communication with athletes, families, and school leadership.

• Built and maintained strong relationships with clients, district managers, regional managers, and retail partners.
• Served as a key point of contact for client communications, issue resolution, and ongoing account support.
• Supervised and coordinated a team of more than 30 employees across multiple locations.
• Managed schedules, staffing assignments, reporting, and operational execution for client programs.
• Presented business plans, sales initiatives, and performance updates to leadership teams and clients.
• Coordinated new product launches, promotional events, and client growth initiatives.
• Resolved client concerns and implemented solutions to strengthen partnerships and improve satisfaction.
• Maintained detailed reporting and data tracking to support business decisions and client objectives.

• Managed daily office operations while serving as the primary point of contact for patients, families, and insurance providers.
• Coordinated patient scheduling and therapist calendars to ensure efficient service delivery.
• Maintained confidential medical records and documentation in compliance with HIPAA requirements.
• Managed billing, invoicing, insurance communications, and payment tracking.
• Assisted patients in navigating services and benefits while providing exceptional customer support.
• Collaborated with healthcare professionals and community resources to ensure positive patient experiences.

• Supervised staff, coordinated training programs, managed budgets, and supported day-to-day operations.
• Led fundraising initiatives, community outreach efforts, and family engagement activities.
• Maintained payroll records, program documentation, and regulatory compliance standards.

Corporate Accounts Manager
Enterprise Rent-A-Car and Other Retail Management Roles | 1992 – 2003

• Managed corporate client accounts and developed long-term business relationships.
• Coordinated marketing initiatives, merchandising programs, and customer service operations.
• Supported business development efforts through account growth, client retention, and issue resolution.