Mindy Goss
Morganton,NC
Summary
Dedicated and compassionate social worker with experience in providing comprehensive case management services to individuals facing diverse challenges. Skilled in conducting client assessments, developing tailored care plans, coordinating services, and advocating for clients to ensure their needs are met. Strong communication and interpersonal abilities to establish rapport with clients, their families, and other service providers. Proven ability to promote self-sufficiency and empowerment while maintaining a client-centered approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Case Manager II
Blue Ridge Community Action, Inc
05.2023 - Current
- Recruit and screen special populations for program eligibility.
- Interview clients to assess their needs across various areas such as employment, education, and housing.
- Implement individualized social skill development plans with clients, setting goals and measuring progress.
- Maintain detailed documentation of client progress, treatment goals, and outcomes in compliance with agency standards and regulations.
- Develop and maintain strong relationships with community resources for successful referrals.
BSW Intern
Watauga County Project on Aging
01.2023 - 05.2023
- Conducted quarterly home-delivered meals and in-home aide assessments.
- Advocated for clients and provided referrals for services, ensuring that clients received appropriate support tailored to their evolving needs.
- Utilized various communication methods including home visits to support clients.
- Fostered collaborative relationships with service providers to address unmet needs.
- Documented client progress and activities in accordance with agency policies and procedures.
- Updated client documentation for accurate, compliant and current records.
Education
Bachelor of Science - Social Work
Appalachian State University
Boone, NC05-2023
Associate of Arts - Arts
Forsyth Technical Community College
Winston Salem, NC05-2020
Skills
- MS Office Suite
- Google Workspace
- Data Entry and Analysis
- Client Needs and Eligibility Assessment
- Knowledge of Community Resources and Services
- Client Relations and Communications
Certification
- Notary Public - North Carolina Department of Secretary State - July 2023
- First Aid, CPR, & AED - American Heart Association - June 2024
- Adult Mental Health First Aid - National Council for Mental Wellbeing - April 2025
Timeline
Case Manager II
Blue Ridge Community Action, Inc
05.2023 - Current
BSW Intern
Watauga County Project on Aging
01.2023 - 05.2023
Bachelor of Science - Social Work
Appalachian State University
Associate of Arts - Arts
Forsyth Technical Community College
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