Mindy Hilton
Carrollton,GA
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Store Manager
Cato Corporation
06.2012 - 12.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
Clerk II
Pathways Mental Health
05.2010 - 10.2011
- Interacted with patients by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized patient documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Processed documents and materials to disseminate information to appropriate parties.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated and scheduled meetings and appointments.
Education
No Degree - Certified Nursing Assistant
West Central Technical College
Waco, GA05.2003
Skills
- Goals and Performance
- Sales Activities
- Employee Motivation
- Customer Service
- Staff Management
- Time Management
- Merchandising
- Store Opening and Closing Procedures
- Accurate Cash Handling
- Manage Budgets
- Consumer Protection
Timeline
Store Manager
Cato Corporation
06.2012 - 12.2021
Clerk II
Pathways Mental Health
05.2010 - 10.2011
No Degree - Certified Nursing Assistant
West Central Technical College
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