Mindy Hughes
Mesquite,NV
Summary
I am dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
I have done hair for 20 years and a have loved every bit of it. I enjoy helping and learning from others. I always try and do my best in whatever i am doing at the time through hard work and determination.
Overview
23
23
years of professional experience
Work History
Cosmetologist
THE VIEW SALON
07.2011 - Current
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Cosmetologist
VALLEY CURLS
03.2001 - 03.2011
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
- Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.
- Answered phone calls and emails to schedule client appointments.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Maintained client treatment records and designed long-term care programs for return customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
Education
High School Diploma -
Virgin Valley High School
Mesquite, NV06.2000
Skills
- Issue Resolution
- Product expertise
- Hair Assessments
- Friendly Communication
- Hairstyling
- Chemical Mixing and Application
- Product and Service Explanations
- Relationship Building
- Active Listening
- Hair Coloring and Highlighting
- Social skills
- Scheduling appointments
- Physical Strength
- Salon Management
- Relationship building and management
Timeline
Cosmetologist
THE VIEW SALON
07.2011 - Current
Cosmetologist
VALLEY CURLS
03.2001 - 03.2011
High School Diploma -
Virgin Valley High School
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