Mindy Lambert
Trussville
Summary
Dynamic Inside Sales Representative with expertise in process valve selection at Triple S Flotech. Leveraged superior organizational skills and Salesforce CRM proficiency to enhance client retention by 20%. Excelled in relationship development and cross-departmental collaboration, driving streamlined lead-to-order execution and maximizing customer lifecycle value.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
Triple S Flotech
Trussville, AL
10.2018 - Current
- Process valve selection: Assisted clients in selecting engineered severe-service process valves based on unique pressure, temperature, and chemical specifications.
- CRM database management: Maintained accurate contact logs, active quotes, and technical application records within the corporate CRM system.
- Cross-departmental collaboration: Coordinated with outside sales personnel, engineering specialists, and product managers to streamline lead-to-order execution.
- Quoting automation packages: Generated precise technical quotes for industrial flow-control assemblies, including manual valves, actuators, and control accessories.
- Account onboarding workflows: Set up new customer commercial accounts, initiated credit verification procedures, and established baseline payment methods.
- Client retention strategy: Addressed customer inquiries, managed order tracking updates, and resolved procurement challenges to maximize customer lifecycle value.
Education
Associate of Applied Science - Medical Assisting And Office Technology
Community College of Beaver County
Monaca, PA05.2005
Skills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Product knowledge
- Relationship development
- Adept multi-tasker
- Superior organizational skills
- Organized and efficient
- Data entry
- Relationship building
- Client relationship management
- Salesforce CRM
Timeline
Inside Sales Representative
Triple S Flotech
10.2018 - Current
Associate of Applied Science - Medical Assisting And Office Technology
Community College of Beaver County