Detail-oriented professional with a background in customer service and administrative support. Skilled in verbal and written communication, optimizing workflows, and delivering exceptional service, aiming to contribute to a dynamic team environment.
Overview
3
3
years of professional experience
Work History
Receptionist
Total Restoration
Weymouth, MA
03.2023 - 08.2025
Coordinated appointment scheduling for various teams, optimizing daily workflow and resource allocation.
Confirmed appointments, communicated with clients, and updated client records.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Server
Bertucci's Kitchen & Bar
Hingham, MA
06.2022 - 12.2022
Delivered exceptional customer service by promptly addressing guest inquiries and needs.
Coordinated food and beverage orders with kitchen staff to ensure timely service.
Maintained cleanliness and organization of dining area, enhancing overall guest experience.
Assisted in training new servers on menu items and service protocols.
Processed transactions efficiently using point-of-sale system to ensure accurate billing.
Collaborated with team members to optimize workflow during peak hours, improving service speed.