Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Mindy Morales

Weymouth,MA

Summary

Detail-oriented professional with a background in customer service and administrative support. Skilled in verbal and written communication, optimizing workflows, and delivering exceptional service, aiming to contribute to a dynamic team environment.

Overview

3
3
years of professional experience

Work History

Receptionist

Total Restoration
Weymouth, MA
03.2023 - 08.2025
  • Coordinated appointment scheduling for various teams, optimizing daily workflow and resource allocation.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.

Server

Bertucci's Kitchen & Bar
Hingham, MA
06.2022 - 12.2022
  • Delivered exceptional customer service by promptly addressing guest inquiries and needs.
  • Coordinated food and beverage orders with kitchen staff to ensure timely service.
  • Maintained cleanliness and organization of dining area, enhancing overall guest experience.
  • Assisted in training new servers on menu items and service protocols.
  • Processed transactions efficiently using point-of-sale system to ensure accurate billing.
  • Collaborated with team members to optimize workflow during peak hours, improving service speed.

Education

Associate of Science - Nursing Practice

Quincy College
Quincy, MA
06-2028

Skills

  • Organization skills
  • Time management
  • Verbal and written communication
  • Greeting and seating clients
  • Data inputting
  • Scheduling appointments
  • Customer/Client relations

Languages

English
Full Professional

Timeline

Receptionist

Total Restoration
03.2023 - 08.2025

Server

Bertucci's Kitchen & Bar
06.2022 - 12.2022

Associate of Science - Nursing Practice

Quincy College
Mindy Morales