Mindy Ross
Manager
Elkton,KY
Summary
Results-driven Team Leader Manager known for high productivity and efficient task completion. Specialize in strategic planning, team motivation, and conflict resolution, ensuring smooth operational flow. Excel in communication, leadership, and problem-solving, using these soft skills to lead teams towards achieving organizational goals with precision and adaptability.
Overview
19
19
years of professional experience
Work History
Team Leader Manager
Walmart
Hopkinsville , Kentucky
07.2023 - 11.2024
- Conducted regular performance appraisals for all team members.
- Ensured that deadlines were met by setting realistic goals.
- Root causes analysis to develop corrective action plans.
- Monitored customer service standards across the organization.
- Reviewed completed work to verify consistency, quality, and conformance.
- Set goals for performance and deadlines to comply with company plans and vision.
- Motivated team members to consistently achieve or exceed performance expectations.
- Facilitated communication between senior management and staff.
- Oversaw daily workloads and workflow for smooth operations.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
Key Holder
Dollar General
Elkton, Kentucky
10.2022 - 07.2023
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Customer Support Manager
Walmart
Ocean Springs , Mississippi
02.2006 - 08.2018
Education
High School Diploma -
Cache High
Cache, OK05-1997
Skills
- Motivational skills
- Workload management
- Team management
- Influencing skills
- Customer focus/service
- Employee engagement
- Modular planning
- Cash register
- Client/Vendor relation
- Inventory
- Strong commination skills
Timeline
Team Leader Manager
Walmart
07.2023 - 11.2024
Key Holder
Dollar General
10.2022 - 07.2023
Customer Support Manager
Walmart
02.2006 - 08.2018
High School Diploma -
Cache High
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